Real-Time Data For Faster Data Driven Decision Making

Kizzy D. Blount

Real-Time Data for Faster Data-Driven Decision Making Real-time data is collected as events happen and can facilitate data-driven decision-making. With processing powered by Artificial intelligence (AI), machine learning (ML), and automation, real-time data can be converted into actionable insights. This gives businesses a competitive advantage, with the ability to make […]

Chatbots For Online Business: Everything You Need To Know

Kizzy D. Blount

Companies today can use chatbots for their online business to instantly communicate with customers and resolve their issues on multiple platforms, such as Facebook or their online store. Online shopping doesn’t follow a single path. Enter “conversational commerce,” or businesses and buyers connecting through messaging apps. These round-the-clock bots use […]

What is Call Center Monitoring?

Kizzy D. Blount

Call center monitoring is a practice of listening to customer calls that take place in a call center in order to make sure customer concerns are handled quickly and efficiently. A call center is a centralized department in a company that handles incoming and outgoing client and prospect contacts.  Common […]

E-Signature Law Philippines: Is It Legal?

Kizzy D. Blount

With the advent of remote and hybrid work setups and the digitization of most business processes, e-signatures are becoming increasingly popular.  But with their increasing popularity comes a common question: is an electronic signature legal in the Philippines? In this post, we’ll discuss everything about e-signature so you can navigate […]

5 Top Tactics For Creating Inspired B2B Content

Kizzy D. Blount

How can marketers create the kind of inspired B2B content and customer experiences that will overcome today’s challenges and surpass tomorrow’s higher expectations? With the right planning, careful creation, and strategic promotion, there isn’t any need for a secret formula for successful B2B content, as our chief executive and co-founder […]